We are committed to providing top tutors who guarantee top grades in your homework assignments, lab reports, essay writing, and more. We also ensure a delightful experience in online tutoring sessions. A refund policy is an essential feature of online homework help and tutoring service; this page will provide you with more details about the same.
After making the payment for online tutoring and homework help, if you want to cancel for some reason, we allow you to do so.
To cancel, please get in touch with us on WhatsApp and depending upon the proximity of the deadline or appointment time, we will keep part of the fee and refund the rest.
For tutoring sessions, you can cancel 24 hours before without any charges. If the time is less than 24 hours but greater than 2 hours, then a 10% fee will be deducted. For less than 2 hours, we will deduct 20% of the fee paid. If the session time has already approached, we will not be able to refund any fee.
For homework/assignments, we refund the fee as per the work already done by the tutor. If the tutor has, say, done 30% of the work already, we will keep the 30% fee and refund the 70% back. So we advise you to contact us as soon as possible.
We refund your fee partially or fully, depending upon the nature of the dispute. We often give “credits,” equivalent to “money” that you can use to pay for future tutoring and homework help services.